Loyalty advisory &
Delivery in one place
SEE OUR SERVICES
CASE STUDIES
See our work
Decathlon
Long-term support in optimizing loyalty programs, advanced customer analytics and tailored communication on local markets. Business case awarded at the EMMA and Golden Arrow.
SUCCESFULLY COMPLETED LOCAL CAMPAIGNS
ENGAGEMENT OF DECATHLON ACTIVE LOYALTY PROGRAM
S.C. Johnson
Driving engagement for a multi-brand global FMCG company. S.C. Johnson's continuous support in organizing customer activations.
increase in sales in selected activations
customers reach
IKEA Family
Utilizing machine learning for precise targeting, IKEA saw a 4x increase in purchase likelihood among its most engaged loyalty members. The business case was recognized in the Golden Arrow competition.
ADDITIONAL INCREASE IN COMPANY TURNOVER IN POLAND
INCREASE CTR WITHIN DIGITAL CAMPAIGNS
TESTIMONIALS
What our clients say
“We take responsibility for the seamless integration by combining our loyalty expertise with technical proficiency. Let us implement a loyalty program that brings business results to your”
Loyalty Manager
I highly recommend Loyalty Point as a strategic business partner. Whether analyzing industry dynamics or addressing complex challenges, their team consistently delivers practical and well-founded solutions.
Senior Marketing Manager
Vision Express
Loyalty Point has a solid knowledge to successfully overcome challenges ahead and has a decent technical infrastructure to fulfill high satisfaction of our Customers. On top of this are values like trust, engagement and kindness that make achieving ambitious goals achievable.
Digital Director
Lagardère Travel Retail
Working with Loyalty Point combines strategic insight with technological precision. Their team has a deep understanding of market needs, delivering innovative solutions that truly enhance customer engagement. Professionalism, flexibility, and efficiency set them apart as a reliable partner in loyalty program management.
Loyalty & Customer Data Director
EPP-Poland
We are very pleased with the results of our cooperation. We especially appreciate the multitasking nature of the team - despite implementing several projects at the same time, complex promotional mechanisms were always ready on time.
Head of Loyalty & CRM
Decathlon
Loyalty Point consistently supports us in navigating various challenges, offering constant, professional and reliable support and tailored solutions that align perfectly with our business needs and capabilities.
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E-commerce, Marketing and Omnichannel Director
Rainbow
Loyalty Point has demonstrated a deep understanding of our needs and knowledge of the fashion market. The recommended loyalty strategy, based on an analysis of our customers' behaviour, addresses both their needs and the challenges facing our business.
Marketing Director
Big Star
We are pleased with our cooperation. The Loyalty Point team is professional, responsive and dedicated to understanding unique needs. Their insights and solutions have provided a fresh perspective on loyalty management, leading to measurable improvements in customer loyalty metrics.
Loyalty and Customer Value Manager
G2A
Working with Loyalty Point has been a great experience. They delivered a predictive model that truly reflected our business needs, provided flawless API integration with Google Cloud, and ensured excellent ongoing support. Their proactive approach, strong technical skills, and seamless cooperation with our data team make them a highly recommended partner.
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Sales Data Manager
Orbico
RECOGNITIONS
Awarded at
We believe that loyalty is the greatest award - our work as an integrated marketing company has been recognized at many industry events
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Tailored cooperation models
Success Fee Model
We'll work closely with you to design and implement a tailored loyalty program. Our team of experts will leverage their deep understanding of customer behaviour, industry trends, and proven strategies to create a program that drives customer engagement, retention, and increased spending. Our fee is tied to the program's success, ensuring alignment with your business goals.
Business Support on Demand Model
A model in which we support you with our resources and expertise in a specific case (e.g. temporary customer activation or lottery) or long-term cooperation (supplementing a replacement in your loyalty team). We can take over the multitude of tasks related to handling promotions, returns, complaints or fraud - from creations to running full communication on in multichannel.
Loyalty Experts Team Augmentation Model
Looking to bolster your in-house loyalty team? By augmenting your team with our expertise, you can accelerate program development, enhance customer engagement, and drive long-term business growth. Our experts can also help you stay up-to-date with the latest loyalty trends and best practices, ensuring that your program remains competitive and effective.
Augment your capacity with our loyalty competences
TRANSFER KNOW-HOW JUST LIKE AN INTERNAL TEAM
There’s no need to wonder whether to build loyalty competences in-house or outsource the work. We are able to handle individual edge cases as well as take responsibility for all loyalty activities in your organization - from organizational and legal changes to creative and analytics support.
Get more from
your data
DISCOVER OUR LOYALTY DRIVE ENTERPRISE MANAGEMENT TOOL
Based on numerous implementations of loyalty programs and integration with sales systems, martech tools and databases, we have developed a flexible solution that we can quickly adapt to specific needs. Get insight powered by artificial intelligence.
Resources
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How to Communicate and Convince Different Stakeholders to a Loyalty Program or Its Changes
Talk to
an Expert
SCHEDULE A FREE CALL WITH A LOYALTY EXPERT OR EMAIL US