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We design, implement & operate award winning 
Loyalty Programs

Loyalty experts that drive business growth

TRUSTED BY

Loyalty advisory &
Delivery in one place

SEE OUR SERVICES

Loyalty Audit

Check your organization's readiness for implementing a new loyalty project or introducing changes to an existing one...

Design & Loyalty Strategy Modeling

Design tailored loyalty program that brings real value to your organization and drives customer and brand loyalty for years to come...

Loyalty Program 
Implementation

Implement the best loyalty practices for your customers and align your organization with up-to-date solutions...

Outsourced Management

Hire us to handle a single loyalty case, such as the creation of an activation campaign or fraud detection, or choose...


Loyalty Analytics & Data Science

Unlock new growth opportunities using data science. Develop loyalty analytics that provide real-world...

CASE STUDIES

See our work

Retail

Decathlon

Long-term support in optimizing loyalty programs, advanced customer analytics and tailored communication on local markets. Business case awarded at the EMMA and Golden Arrow.

+10K

SUCCESFULLY COMPLETED
LOCAL CAMPAIGNS

74.03%

ENGAGEMENT OF DECATHLON
ACTIVE LOYALTY PROGRAM

FMCG

S.C. Johnson

Driving engagement to a multi-brand global FMCG company. S.C. Johnson's continuous support in organizing customer activations.

+300%

increase in sales in selected activations

+2M

customers reach

Retail

IKEA Family

Utilizing machine learning for precise targeting, IKEA saw a 4x increase in purchase likelihood among its most engaged loyalty members. The business case was recognized in the Golden Arrow competition.

10%

ADDITIONAL INCREASE IN
COMPANY TURNOVER IN POLAND

55%

INCREASE CTR WITHIN DIGITAL CAMPAIGNS

TESTIMONIALS

What our clients say

10/10

“We take responsibility for the seamless integration by combining our loyalty expertise with technical proficiency. Let us implement a loyalty program that brings business results to your”

Adam Kwiecisz

Loyalty Manager

10/10

I highly recommend Loyalty Point as a strategic business partner. Whether analyzing industry dynamics or addressing complex challenges, their team consistently delivers practical and well-founded solutions.

Aneta Pruk

Senior Marketing Manager

Vision Express

9/10

Loyalty Point has a solid knowledge to successfully overcome challenges ahead and has a decent technical infrastructure to fulfill high satisfaction of our Customers. On top of this are values like trust, engagement and kindness that make achieving ambitious goals achievable.

Paweł Opałko

Digital Director

Lagardère Travel Retail

9/10

We are very pleased with the results of our cooperation. We especially appreciate the multitasking nature of the team - despite implementing several projects at the same time, complex promotional mechanisms were always ready on time.

Bartosz Żochowski

Head of Loyalty & CRM

Decathlon

9/10

Loyalty Point consistently supports us in navigating various challenges, offering constant, professional and reliable support and tailored solutions that align perfectly with our business needs and capabilities.

Michał Jaworski

E-commerce, Marketing and Omnichannel Director

Rainbow

RECOGNITIONS

Awarded at

We believe that loyalty is the greatest award - our work as an integrated marketing company has been recognized at many industry events

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1

x

EMMA DISTINCTION

4

x

LOYALTY HEROES

5

x

LOYALTY AWARDS THE BIG “L”

2

x

mmp REPORT

23

x

GOLDEN ARROW

10

x

EFFIE AWARD

17

companies within
the Group

1500

employees
in the Group

80,3

mln EBITDA
in 2023

We are a part of

For nearly 20 years, global brands have trusted OEX with their businesses

Augment your capacity with our loyalty competences

TRANSFER KNOW-HOW JUST LIKE AN INTERNAL TEAM

There’s no need to wonder whether to build loyalty competences in-house or outsource the work. We are able to handle individual edge cases as well as take responsibility for all loyalty activities in your organization - from organizational and legal changes to creative and analytics support.

Get more from
your data

DISCOVER OUR LOYALTY DRIVE ENTERPRISE MANAGEMENT TOOL

Based on numerous implementations of loyalty programs and integration with sales systems, martech tools and databases, we have developed a flexible solution that we can quickly adapt to specific needs. Get insight powered by artificial intelligence.

Talk to
‍an Expert

SCHEDULE A FREE CALL WITH A LOYALTY EXPERT OR EMAIL US

Schedule a call with Expert