Our mission is to help businesses build valuable engagements with their customers through tailor-made loyalty solutions based on real-world data
ISO and GDPR
compliant
We are constantly improving the quality of our services in accordance with ISO 27001 and ISO 9001. We take care of millions of consumer data records maintaining the highest compliance with GDPR. In addition, we subject our IT systems to regular security tests against unauthorized access and data leaks.
Have the backing of true loyalty experts
We are the leading business partner in loyalty solutions, offering unmatched expertise and innovation. Our work has been recognized and awarded multiple times, highlighting our commitment to excellence. Thanks to our deep knowledge and experience, many organizations have successfully implemented cutting-edge loyalty programs that drive lasting customer engagement.
Code of Ethics
VALUES THAT GUIDE IS IN OUR EVERYDAY WORK
Honesty
and Responsibility
We reliably fulfil our promises and commitments, keep our word, present clear rules, act honestlyand abide by the law, to ensure that we do not disappoint our colleagues and customers.
Openness,
Respect and Trust
We communicate clearly, are open to new ideas, do not set barriers, and listen attentively.
Respect and trust
We respect and trust one another and are trustworthy.
Commitment and Excellence
We do our best to achieve the highest possible satisfaction, strive for excellence every day with passion and determination, try to maintain an advantage over competing companies, and are flexible and ready to work effectively in an ever-changing environment, in line with technological progress and the expectations of our customers.
Tailored cooperation models
Success Fee Model
We'll work closely with you to design and implement a tailored loyalty program. Our team of experts will leverage their deep understanding of customer behaviour, industry trends, and proven strategies to create a program that drives customer engagement, retention, and increased spending. Our fee is tied to the program's success, ensuring alignment with your business goals.
Business Support on Demand Model
A model in which we support you with our resources and expertise in a specific case (e.g. temporary customer activation or lottery) or long-term cooperation (supplementing a replacement in your loyalty team). We can take over the multitude of tasks related to handling promotions, returns, complaints or fraud - from creations to running full communication on in multichannel.
Loyalty Experts Team Augmentation Model
Looking to bolster your in-house loyalty team? By augmenting your team with our expertise, you can accelerate program development, enhance customer engagement, and drive long-term business growth. Our experts can also help you stay up-to-date with the latest loyalty trends and best practices, ensuring that your program remains competitive and effective.
RECOGNITIONS
Awarded at
We believe that loyalty is the greatest award - our work as an integrated marketing company has been recognized at many industry events
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Leadership
When working with clients we always look for areas for the biggest grow and ROI impact.
We rely on an individual model of cooperation. This way we can offer our partners a solution tailored to their needs. We develop all the systems and methods ourselves, so we are free to offer the program that best reflects the brand’s expectations. We create effective marketing campaigns because our experts are able to turn data into real solutions with long-term effects. We operate in the spirit of entrepreneurship: activeness, decisiveness, responsibility, credibility and teamwork are the elements that characterise our work.
We are part
of ELA
Talk to
an Expert
SCHEDULE A FREE CALL WITH A LOYALTY EXPERT OR EMAIL US