OUTSOURCED LOYALTY MANAGEMENT

We take responsibility
for the results

ROI focused loyalty management in one place

TRUSTED BY

RESULTS IN NUMBERS

1st ROI focused Loyalty partner

We focus on driving your business goals through loyalty activities. We are able to take over the complete spectrum of loyalty activities - from strategy development and technical integration to legal support and security.

+

120

loyalty experts on board

+

1 686 552

monthly recipients of push notification sent in the loyalty programs we run

Up to 52%

incremental growth in sales through loyalty activities driven for our clients

+ 132  000

loyalty creatives delivered (graphics, banners, e-mail layouts, SMSes and more)

3X

faster implementation than developing loyalty program in-house

Up to 35%

increase in total sales for retail customers over a 5-year cooperation period

+ 288

loyalty websites created for promotions, customer activations and lotteries

+ 50

customer activation campaigns conducted

Tailored cooperation models

Success Fee 
Model

We'll work closely with you to design and implement a tailored loyalty program. Our team of experts will leverage their deep understanding of customer behaviour, industry trends, and proven strategies to create a program that drives customer engagement, retention, and increased spending.  Our fee is tied to the program's success, ensuring alignment with your business goals.

Business Support 
on Demand Model

A model in which we support you with our resources and expertise in a specific case (e.g. temporary customer activation or lottery) or long-term cooperation (supplementing a replacement in your loyalty team). We can take over the multitude of tasks related to handling promotions, returns, complaints or fraud - from creations to running full communication on in multichannel.

Loyalty Experts Team Augmentation Model

Looking to bolster your in-house loyalty team? By augmenting your team with our expertise, you can accelerate program development, enhance customer engagement, and drive long-term business growth. Our experts can also help you stay up-to-date with the latest loyalty trends and best practices, ensuring that your program remains competitive and effective.

CASE STUDIES

See our work

Retail

Decathlon

Long-term support in optimizing loyalty programs, advanced customer analytics and tailored communication on local markets. Business case awarded at the EMMA and Golden Arrow.

+10K

SUCCESFULLY COMPLETED
LOCAL CAMPAIGNS

74.03%

ENGAGEMENT OF DECATHLON
ACTIVE LOYALTY PROGRAM

FMCG

S.C. Johnson

Driving engagement to a multi-brand global FMCG company. S.C. Johnson's continuous support in organizing customer activations.

+300%

increase in sales in selected activations

+2M

customers reach

Retail

IKEA Family

Utilizing machine learning for precise targeting, IKEA saw a 4x increase in purchase likelihood among its most engaged loyalty members. The business case was recognized in the Golden Arrow competition.

10%

ADDITIONAL INCREASE IN
COMPANY TURNOVER IN POLAND

55%

INCREASE CTR WITHIN DIGITAL CAMPAIGNS

We Work Like An
In House Team

AUGMENT YOUR TEAM WITH OUR LOYALTY COMPETENCES

There’s no need to wonder whether to build loyalty 
competences in-house or outsource the work.

We offer a comprehensive loyalty management service that's as flexible as an internal team. From strategy to execution, we've got you covered. Whether you need help with specific challenges or a complete overhaul, we'll provide the expertise and support your organization needs.

See our cooperation models

TESTIMONIALS

What our clients say

10/10

“We take responsibility for the seamless integration by combining our loyalty expertise with technical proficiency. Let us implement a loyalty program that brings business results to your”

Adam Kwiecisz

Loyalty Manager

10/10

I highly recommend Loyalty Point as a strategic business partner. Whether analyzing industry dynamics or addressing complex challenges, their team consistently delivers practical and well-founded solutions.

Aneta Pruk

Senior Marketing Manager

Vision Express

9/10

Loyalty Point has a solid knowledge to successfully overcome challenges ahead and has a decent technical infrastructure to fulfill high satisfaction of our Customers. On top of this are values like trust, engagement and kindness that make achieving ambitious goals achievable.

Paweł Opałko

Digital Director

Lagardère Travel Retail

9/10

We are very pleased with the results of our cooperation. We especially appreciate the multitasking nature of the team - despite implementing several projects at the same time, complex promotional mechanisms were always ready on time.

Bartosz Żochowski

Head of Loyalty & CRM

Decathlon

9/10

Loyalty Point consistently supports us in navigating various challenges, offering constant, professional and reliable support and tailored solutions that align perfectly with our business needs and capabilities.

Michał Jaworski

E-commerce, Marketing and Omnichannel Director

Rainbow

RECOGNITIONS

Awarded at

We believe that loyalty is the greatest award - our work as an integrated marketing company has been recognized at many industry events

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1

x

EMMA DISTINCTION

4

x

LOYALTY HEROES

5

x

LOYALTY AWARDS THE BIG “L”

2

x

mmp REPORT

23

x

GOLDEN ARROW

10

x

EFFIE AWARD

LOYALTY DRIVE ENTERPRISE

Get access to single source of Loyalty data

Based on numerous implementations of loyalty programs and integrations with sales systems, martech tools, and databases, we have developed a flexible solution that we can quickly adapt to specific needs. Get insights powered by artificial intelligence.

Talk to
‍an Expert

SCHEDULE A FREE CALL WITH A LOYALTY EXPERT OR EMAIL US

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